Be the first business they find nearby.
When someone searches "plumber near me" or "lunch Tahlequah," the map results come first. Your Google Business Profile and Bing Places listing decide whether you're in them. I set them up right and keep them active.
What's included
- Google Business Profile and Bing Places for Business set up or claimed, verified, and filled in completely
- The right categories, services, service area and hours, including holidays
- Photos added and refreshed regularly
- Weekly posts: specials, updates, seasonal reminders
- Review requests sent to happy customers
- Personal replies to every review, drafted for your OK
- Your name, address and phone kept consistent across major directories
- A monthly report on searches, calls and direction requests
Why reviews matter so much
Reviews are one of the biggest things people look at before choosing a local business, and replying to them shows you care. A steady trickle of fresh reviews beats a pile of old ones.
Why Bing Places too?
Bing powers map results in Windows, Microsoft Edge, Outlook and some voice assistants. It takes little effort to keep it current, and plenty of your competitors haven't bothered.
Questions about maps
Can you guarantee the #1 spot?
No one honestly can. Distance from the searcher plays a big role. What I can do is make sure your profile is complete, active and well reviewed, which is what you control.
Can you remove bad reviews?
Only reviews that break Google's or Bing's rules can be reported for removal, and I'll do that when it applies. For the rest, a calm, helpful reply and more good reviews are the best answer.
Not sure where to start?
Book an AI audit. In 90 minutes you'll know exactly where AI fits in your business, and where it doesn't.